About Us

Hello from Matrix Connect

At Matrix Connect we believe that our customers are the most important part of our business.

Which is why we provide an effective, fully managed service that gives our customers the quality support and management services they need.

Whether we are looking after your varied communications needs, saving you money on your energy and water bills or providing you with low-cost cloud solutions we are passionate about the quality of service we provide you

Our History

  • 2014
  • 2017
  • 2018
  • 2019
  • 2020
  • Matrix 4G started selling business mobile contract in July 2014 from our offices in Bromley.
  • The business was successful and thrived to the point that in 2017 we needed more space and moved to larger offices in East Malling.
  • With the growth in the team, we were able to add an energy division and expand into hosted services, selling systems and data.
  • During 2018 growth continued and the customer base doubled resulting in another move to larger offices in Maidstone in 2019. The product portfolio expanded into a fully comprehensive E-Waste recycling service as part of our commitment to sustainability and environmental protection.
  • Despite the global pandemic we still managed to grow the customer base, there was a large increase in demand for our hosted services and mobile data solutions due to people working from home. At the very start of the year we expanded the offices to facilitate further growth plans.
  • 2014

    Matrix 4G started selling business mobile contracts in July 2014 from our offices in Bromley.

  • 2017

    The business was successful and thrived to the point that in 2017 we needed more space and moved to larger offices in East Malling.

  • 2018

    With the growth in the team, we were able to add an energy division and expand into hosted services, selling systems and data.

  • 2019

    During 2018 growth continued and the customer base was doubled resulting in another move to larger offices in Maidstone in 2019. The product portfolio expanded into a fully comprehensive E-Waste recycling service as part of our commitment to sustainability and environmental protection.

Meet the team

With over 15 years telco experience, David has built strong customer & supplier relations which has provided the foundation for Matrix’s rapid growth year on year.

Dave Jeal
Managing Director

Takes care of the numbers bringing a wealth of experience to the business, loves a spreadsheet.

Don Jeal
Finance Director

Jo is a highly organised individual with over 7 years experience in the industry. Jo oversees the day to day operations of the business.

Jo Cook
Office Manager

Richard is one of our top performing business mobile salesman, he is great at building rapport with clients and knows mobiles inside out.

Richard Lawton
Business Account Manager

Sue has transformed from a customer service background into the telemarketing role with ease, customers relate to her warm approach.

Sue Fletcher
Customer Service Representative

Emily has a very friendly telephone manner, she continues to build great relationships with future customers.

Emily Calcott
Customer Services Representative

Harry is a very driven young man, having been in sales for many years and loves the buzz of helping customers overcome their problems.

Harry Edwards
Sales Account Manager

Henry heads up the hosted division for the business, he loves the technical side of hosted services and is always keen to learn about new features.

Henry Robinson
Business Development & Support Manager

Luke has recently completed his business degree and is showing a fantastic understanding of the telecoms industry.

Luke Middleton
Business Account Manager

Annie is studying Business at college and works part-time generating leads and building new relationships.

Annie Jeal
Customer Service Representative

What’s Our Difference?

Obviously, our customer service ethos and our highly trained service staff who are on hand to solve all your problems from niggles to minor disasters. But what else? We provide to our customer’s products and services that are cutting edge and will offer a cost-effective solution for their business needs:

Telecoms

  • Leading Cloud Solutions provider for SME’s across the UK
  • Wholesale partner with all the mobile networks
  • 4G and 5G technology specialists
  • Mobile usage analysis and recommendations
  • Expert independent advice
  • Fully managed service
  • Future-proof telecoms solutions

Energy

  • Work with 30 gas and electricity suppliers including the big 6
  • Completely free service
  • Constant monitoring of market trends
  • No business is too big or too small to benefit
  • Buying power guarantees savings of up to 60%
  • Hassle-free transfer handled by us
  • Never again pay premium out of contract rates

Water & Waste

  • Keep your existing supplier
  • Bills come from a different supplier at a less expensive price
  • Improved service levels
  • We guarantee that you will pay less for your water and waste services
  • We partner with Clear Business water

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